Shipping & Return Policy

Shipping Policy
All orders are shipped via USPS, UPS, or FedEx, at LooptyHoops' discretion.
    For all domestic U.S. orders only:
    • Standard Shipping within the domestic US (3-10 business days) is free.
    • Priority Shipping (2-4 business days) is a flat rate of $10 for your entire order.
    • Express Shipping (1-3 business days) is a flat rate of $28 for your entire order.
    In addition to free shipping to the United States, we also ship to select locations worldwide for a flat fee in most cases:
      • Australia ($19)
      • Canada ($15)
      • Czech Republic ($19)
      • Denmark ($19)
      • Finland ($19)
      • France ($19)
      • New Zealand ($19)
      • United Kingdom ($19)

    Please feel free to contact us if you have any questions about our shipping policies or if you would for us to ship to a different location.

    Return Policy

    If you aren’t happy with your choice of hoop earrings when your package arrives, you can send it back to us within 30 days of your receipt for a full refund. Please send them back in the same perfect condition in which they arrived and we will refund your money (credit your credit card) as soon as we receive them. If they arrived to you in less than perfect condition, please call or e-mail us right away and let us know that you will be sending them back to us for a full refund.

    Please package them carefully against potential damage and send to us via UPS, FedEx, or the United States Postal Service with a tracking number. Please ship the items back in a secure box; do not place them in an envelope, padded or otherwise. Return to the following address:

    SUSAN SMITH (For security purposes, please don't address it to LooptyHoops)
    100 W. Main Street, Suite 430
    Lansdale, PA 19446

    Please note: If your return is worth more than $100, please insure it against loss with the carrier.

    If you lose or damage just one of your earrings, many times it is possible for you to order just one to replace it. Contact us to get more information.

    If you have any questions, please call (714) 404-2491.